Privacy Policy
This Privacy Policy describes how Scottsdale Biohazard Cleanup Pros in Scottsdale, Arizona handles personal information. It covers our website and phone calls, and the information we create and receive while providing biohazard cleanup services at your property.
Information we collect: information you provide by phone (name, phone number, service address, access instructions, details about the situation), and any information you choose to leave in a voicemail. During service, we create records such as job notes, measurements, photos or videos of affected areas, and required documents (for example, hazardous waste transport and disposal paperwork). For billing, we record invoices, payment amounts, and related transaction details. When you visit our website, our servers and analytics tools may log your IP address, browser type, pages viewed, and set cookies or similar files to help operate and improve the site.
We limit sensitive information. We only collect the details needed to assess the scene, plan the work, comply with safety and waste-handling laws, and complete your job. We are not a healthcare provider, and this is not a HIPAA notice.
How we use information: to answer your call, schedule and perform services, prepare estimates, document work, manage hazardous waste chain-of-custody, issue invoices, process payments, help you with insurance at your request, maintain safety and training, run and improve our website, and comply with legal and regulatory requirements.
Sharing information: we share information with our employees and field technicians who need it to do the work; service partners such as licensed transporters and disposal facilities handling regulated waste; payment processors and banks to take payment; insurers and adjusters if you ask us to coordinate; IT, hosting, and analytics providers who help us operate our systems; professional advisors (such as legal or accounting) as needed; and government authorities or law enforcement when the law requires or safety demands it. We do not sell personal information.
Cookies and analytics: our site may use cookies and similar technologies for basic functionality and to understand how visitors use the site. You can control cookies through your browser settings. Our site may work with analytics providers that collect or receive website usage data to provide us with aggregated reports. We do not respond to Do Not Track signals.
Retention: we keep service and transaction records for as long as needed to provide services, meet legal, tax, insurance, and safety obligations, and maintain required hazardous waste documentation. We keep other information for the shortest practical time to meet the purposes described here.
Security: we use reasonable administrative, technical, and physical safeguards appropriate for a local field service business. No method of transmission or storage is completely secure, and we cannot promise absolute security.
Your choices and rights: you can call us to request access to, correction of, or deletion of your information. We will verify your identity before acting on a request. We may keep certain information as required by law, for safety records, or to complete outstanding transactions. You can also ask questions about how we handle your information—call us.
Children’s privacy: our website and services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, call us and we will address it.
Location of processing: we operate in the United States. If you interact with us from outside the U.S., your information will be transferred to and processed in the U.S., where laws may differ from those in your location.
Links: if our website links to other sites, their privacy practices apply to you on those sites. Review their policies.
Changes to this policy: we may update this Privacy Policy. We will post the revised version on this page with a new effective date. Your continued use of our website or services after an update means you accept the revised policy.
Contacting us about privacy: to ask questions or exercise your rights under this policy, call us. The phone number on this site is the way to reach us.
Contact Us About This Privacy Policy
Questions about this privacy policy, or a request to see, correct or delete what we hold about you — call Scottsdale Biohazard Cleanup Pros on (480) 761-3399 or email [email protected]. We work across Scottsdale, AZ.
